MediCompras.com values the relationship with our customers and are committed to
the use of practices that are responsible for processing information. We put all
our efforts in safeguarding your personal information and comply with all
federal privacy laws and state law, as well as our internal standards and best
MediCompras.com and its parent company MediCompras Internacional, C.A. follow the
privacy principles both online and off, in relation to the collection, use,
security and sharing of customer information:
• NOTICE. When you ask for personal information, you need to tell why
and what to do with it.
• OPTIONS. When contacted for commercial purposes, you will know how to
remove your name from future business contacts.
• SECURITY. We will use all reasonable security measures to protect your
personal information when we receive it.
• SHARE. When we share this information with other companies that help us
provide our services, we ask them to comply with all applicable legal
requirements regarding privacy of your information.
information and privacy MediCompras.com store. All other locations, occasions or
events in which they obtained their information by or on behalf of MediCompras.com.
When you provide your personal information, you accept the practices on the
treatment of the information described in this policy.
MediCompras.com. Our website contains links to other sites operated by third parties,
including but not limited to third party sites that are trademarks MediCompras.com.
You should read the privacy policies of these other sites to learn how to obtain,
use, share and protect their information.
COLLECTION OF INFORMATION BY MediCompras.com
As part of its interaction with MediCompras.com, we may collect personal information
• Contact information (name, address, phone number, email address)
• Purchase information (credit card number, billing address and / or shipping)
We may also collect demographic information (age, interests, product
When buying or using our service, we may ask you to provide personal information.
For example, we may ask personal information when:
• Purchase products or services
• Create an Internet account
• Schedule a delivery or installation
• Sweepstakes, promotions or surveys
• It communicates with us with a question or concern
• Participate in other activities with MediCompras.com
USE OF YOUR PERSONAL INFORMATION
We use the personal information we provide for the following purposes include:
• Delivery of goods, services or information
• Tracking and confirmation of orders on the Internet
• Delivery or installation of products
• Delivery Customer Service
• Management sweepstakes, promotions or surveys
• Offer new products and services
• Improving the effectiveness of our Web site, marketing efforts and services
• Conducting research and analysis
• Sending commercial
• Performing other business activities
COLLECTION OF PERSONAL INFORMATION BY A THIRD FOR MediCompras.com
Information from a friend or family
If we provide information about another person, or if a third party provides
information about you will only use such information for the specific purpose
for which it was provided. Some examples include the address to send a friend or
use our Tell a Friend option in our commercial emails.
Information from a third party
MediCompras.com consumer information obtained from other suppliers with the aim to
improve the accuracy of our customer database, increase awareness of our
customers or potential customers.
SHARING OF PERSONAL INFORMATION
MediCompras.com not sell or rent your personal information to third parties.
MediCompras.com may share your information with third parties such as our agents,
service providers and other representatives acting on our behalf for limited
purposes. For example, we may share information with third parties to perform
services on our behalf such as:
• Complete orders from our customers
• Sending messages trading MediCompras.com
• Delivering packages
• Schedule and installations
• Maintain Product
• Conducting subscription services
• Conducting research, analysis and surveys
• Send e-mail or on behalf of MediCompras.com
• Process credit card payments
Third parties with whom we do business are only authorized to use your
information in order to perform the service for which they were hired. They are
steps to ensure the security of your personal information.
We may also share data in aggregate with third parties for analysis and research.
These data do not contain the name, address or other personal information that
could identify you.
It may be the case that we were required to share personal information in
response to a court order, subpoena or government investigation valid, or when
required by law. We also reserve the right to inform the our country security
agencies any activities that we consider illegal. We may share certain personal
information when we believe such action is reasonably necessary to protect our
rights, property and safety and those of others. We may also transfer personal
information in the event that there is a sale, merger, acquisition or corporate
dissolution or similar event.
OPTIONS ON YOUR PERSONAL INFORMATION
Once we receive your information, we can send commercial messages that contain
special offers, promotions and other content of value to the customer.
If you do not wish to receive these emails, let us know using any of the
• Follow the instructions in an email or post with commercial content we have
• Send an email with your request and current contact information through the
If you send an email, be sure to include your full name, address, phone
number and email address and indicate specifically what you want us to change.
This allows us to identify you correctly in our systems and properly process
MediCompras.com take the appropriate steps to modify their preferences for commercial
messages. Note that due to time production, mail and processing systems, we can
take some time to process your order. The following deadlines will guide:
10 business days for emails
30 working days for phone calls
90 working days for direct mail
Until the change takes effect, you may still receive commercial messages.
Also keep in mind that even though it has decided not to receive marketing
messages, you may still receive communications relating to business issues such
as order confirmations, information related to withdrawal from the market, and
other communications related to the organization .
UPDATING YOUR PERSONAL INFORMATION
MediCompras.com want your personal information accurate and complete. We offer
several methods to update your personal information.
To update your name, address, telephone number and / or email:
• If you created an account at MediCompras.com, you can update your information
after logging into your account.
If you send an email, be sure to indicate your current information and the
changes you want to perform.
SECURITY OF YOUR PERSONAL INFORMATION
Whether you are making purchases online or in our stores, we use reasonable
security measures to protect the confidentiality of personal information under
our control and limit their access properly. MediCompras.com can not ensure or
warrant the security of information you transmit to us via email, and should
conduct this activity at your own risk
Policy purchase secure MediCompras.com
We use a variety of measures of information security to protect your online
transactions. The Web site uses encryption technology MediCompras.com, such as Secure
Sockets Layer (SSL), to protect personal information during data transport. SSL
protects the information you submit via our Web Site, or ordering information (name,
address and credit card number). Our stores also operate in a secure private
How to select a personal password in MediCompras.com
When you create an online account with MediCompras.com, you must select a personal
password. To maximize your level of protection, you must select at least 6-30
characters including a combination of letters and numbers. You are solely
responsible for the confidentiality of your password and any information
regarding your account. You can make purchases on our site without creating an
account, but will need to reenter your personal information each time you use
our site with the aim of making a purchase.
A cookie is a small data file that a web site or email can send to your browser,
create a more personalized shopping experience for visitors to the site. Cookies
simulate a continuous connection, let us "remember" information about your
preferences and session, and allow you to visit areas of our Website without
having to re-enter the data.
MediCompras.com uses the services of third parties to place cookies on your computer
in order to obtain information not related to personal identification. Although
our cookies may contain a unique user ID, not collect or store any information
regarding their identity. However, you have the option to remember your
RewardZone member ID in the cookie to identify you the next time, this option
can be found in My Account.
You can configure your web browser to not accept cookies. However, if you do not
enable your cookies, you can not view, create an account or make purchases on
the Web site MediCompras.com.
Third-party commercial ads
The Website of MediCompras.com uses third party service providers to place ads on the
Internet and analyze traffic on our Website on our behalf. They may collect
anonymous information about your visits to our Web site and about how you
interact with our ads. These companies may use technologies similar to those
previously described for measuring the effectiveness of ads and emails. They may
also use information about your visits to our Website in order that we may
provide advertisements about goods and services.
During this process does not collect information regarding your identity. We may
share anonymous information with this service provider in an aggregate, in order
to analyze and improve our website.
COLLECTION OF PERSONAL INFORMATION ON CHILDREN
We are committed to protecting the privacy of children. Not intentionally
collect or conscious personal information online from children under age 13.
CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION
Contact our director of privacy in the event of known or suspected of a bug in
the privacy or security, or to send questions or concerns you may have regarding
the privacy or security. After we have received your question, we will respond
within five working days. You may contact us through the Help section.